Shipping Policy

CannaArk ships all orders through USPS, anywhere in the United States where hemp CBD is legal. We will also ship all orders same-day, if they are placed before 11 AM Pacific Time (2 PM ET) Monday – Friday. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.

What shipping methods does CannaArk offer?

CannaArk offers shipping through USPS, for all domestic orders – excluding U.S. territories.

Is CannaArk able to ship to all 50 states?

CannaArk can ship to any continental state where hemp CBD is also legal.

Can CannaArk ship outside of the United States?

CannaArk can ship to all U.S. territories using, which takes 1 to 5 business days for delivery. Shipping rates are free for all orders over $50. We do not ship internationally to all countries.

Can CannaArk ship to military bases?

CannaArk can ship to APO/FPO bases using USPS, which takes 1 to 5 business days for delivery.

Can I change my shipping address?

Please contact our customer service at hello@cannaark.com to confirm if your order is still processing or has been shipped. If it’s already shipped, we recommend using USPS’ tracking site to change the shipping address and re-route your order.

How can I track my order?

Your order confirmation will include a serial order number; you can use this number to track your order through USPS.

Can my order ship through the weekend?

USPS will only deliver on business days and Saturdays. They do not offer shipping services on Sundays or holidays.

When will CannaArk ship my order?

Orders placed Monday-Friday before 11 AM PST go out on the same day. Orders placed after 11 AM will be shipped the following business day.

What if I don’t receive my CannaArk order?

Please check around your property outside first to see if the package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still have not received your order, you can email our customer service at hello@cannaark.com to start a USPS tracking.